{"id":34823,"date":"2026-01-15T07:17:12","date_gmt":"2026-01-15T07:17:12","guid":{"rendered":"https:\/\/maf.org.my\/shop\/?page_id=34823"},"modified":"2026-01-15T07:32:36","modified_gmt":"2026-01-15T07:32:36","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/maf.org.my\/shop\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
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Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Welcome to the Malaysian AIDS Foundation\u2019s shop website (the “Shop”). We provide this Shop as a service to our donors. Please review the following basic rules that govern your use of our Shop. Please note that your use of our Shop constitutes your agreement to follow and be bound by these terms.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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PRODUCT POLICY<\/b><\/h3>\n

We have done our best to display the colours of the products shown in the Shop as accurately as possible. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.<\/span><\/p>\n

 <\/span><\/p>\n

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DELIVERY & SHIPPING POLICY<\/b><\/h3>\n

 <\/span><\/p>\n

Shipment processing time<\/b><\/p>\n

All orders are processed within 2-3 business days (Mondays-Fridays, not including public holidays). Orders are not shipped or delivered on weekends or holidays.<\/span><\/p>\n

If we are experiencing a high volume of orders, shipment may be delayed by a few days. Please allow additional days in transit for delivery. <\/span><\/p>\n

 <\/span><\/p>\n

Shipping rates & delivery estimates<\/b><\/p>\n

Shipping charges for your order will be calculated and displayed at checkout based on your location. <\/span><\/p>\n

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Shipment method<\/b><\/p>\n<\/td>\n

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Estimated delivery time<\/b><\/p>\n<\/td>\n<\/tr>\n

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Within Klang Valley<\/span><\/p>\n<\/td>\n

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4-6 business days<\/span><\/p>\n<\/td>\n<\/tr>\n

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Peninsular Malaysia (states outside Klang Valley) <\/span><\/p>\n<\/td>\n

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6-9 business days<\/span><\/p>\n<\/td>\n<\/tr>\n

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Sabah or Sarawak<\/span><\/p>\n<\/td>\n

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10-14 business days<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/span>Delivery delays can occasionally occur, especially during COVID-19-related Movement Restriction Order.<\/span><\/p>\n

 <\/span><\/p>\n

Shipment Confirmation & Order tracking<\/b><\/p>\n

We utilise PosLaju for shipping and deliveries. You will receive a Shipment Confirmation text number once your order has been shipped containing your tracking number(s). <\/span><\/p>\n

 <\/span><\/p>\n

Damages<\/b><\/p>\n

The Malaysian AIDS Foundation is not liable for any product damaged or lost during shipping. However, if you would like to file a complaint, we will do so with the third-party delivery company. Please contact us at maf@mac.org.my OR +603.4047.4222 with a photograph of the damaged goods and your order number. Please save all packaging materials and damaged goods before filing a complaint.<\/span><\/p>\n

 <\/span><\/p>\n

International Shipping Policy<\/b><\/p>\n

We currently only ship in Malaysia.<\/span><\/p>


<\/span><\/p>\n

Contact Us<\/b><\/h3>\n

For more information or for special large orders, contact us at:<\/span><\/p>\n

Loh Yit Heng
<\/strong>+603.4047.4256 \/ loh@maf.org.my<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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